First-Time ConnectionUpdated 2 months ago

Watch not pairing with the phone/app

If your watch does not connect to your phone, the cause is often a previous pairing record, an incomplete setup, or missing permissions on the phone. Ensuring a clean connection process is essential for proper syncing and functionality.

Follow the appropriate steps below to re-establish pairing successfully.

1. On the watch, go to Settings > Factory Reset and complete the reset (logo appears upon completion).

2. Install or reinstall the ArgomTech Select App on your phone.

3. Open the app > Device > Add Device and follow the pairing instructions.

4. Confirm the pairing on the watch screen when prompted.

5. Accept all permission requests to ensure full functionality.

Important permissions (accept all during pairing):

• Location access — required for BT scanning and syncing.
• BT access — connects your phone to the watch.
• Notification access — enables alerts on the watch.
• Background activity — keeps syncing running.

Should the situation remain unresolved after following these steps, please contact our Customer Service team for dedicated assistance.