Cannot make or receive callsUpdated 2 months ago

If your watch is not receiving incoming calls or cannot place calls, the cause is usually related to the BT call connection or missing permissions. Ensuring both BT connections are active and the app is properly configured is essential for full call functionality.

Follow the steps below to check the setup and restore calling features.

1. Confirm the BT “call” connection is active: Swipe down on the watch main screen: the BT icon should show in two colors, Blue & Orange, confirming both BT calls + notifications are properly connected.

2. Stay within range: Keep the watch within 5–10 meters of your phone. Thick walls or long distances can disrupt BT.

3. Enable call alerts: Open the ArgomTech Select App > Device, and make sure “Phone Calls” is turned On.

4. Make sure Do Not Disturb (moon icon) is turned off on the watch.

If calls still don’t arrive — Reset & re-pair the watch:

1. Open the app > Device tab > scroll to the bottom > Unbind Watch.

2. In your phone’s BT settings, Forget/Remove the watch.

3. On the watch, go to Settings > Factory Reset (Argom logo confirms success).

4. Uninstall the ArgomTech Select App, then reinstall it from the app store.

5. Open the app > Device > Add Device and follow the pairing instructions; confirm on the watch when prompted.

If the issue persists, record a short video showing an incoming call that the watch does not receive while the phone is nearby, then contact our Customer Service team for further assistance.