All articles
BT Calling & Sound
Cannot make or receive calls
If your watch is not receiving incoming calls or cannot place calls, the cause is usually related to the BT call connection or missing permissions. Ensuring both BT connections are active and the app is properly configured is essential for full call
Cannot hear the caller on the watch after answering
If you cannot hear the other person through the watch, the call audio is most likely being routed to your phone instead of the watch speaker. Follow the steps below in order to redirect audio and restore proper call sound through the watch. 1. During
Watch not ringing on incoming calls
If calls arrive on your phone but the watch does not ring or vibrate, the BT call connection or notification settings may not be fully enabled. Follow the steps below in order to verify the setup and restore proper call alerts on the watch. 1. Enable